DalVZ4 Emergency Raid Maintenance
Posted: April 8, 2011 | Author: cumattr | Filed under: Status Updates | Leave a comment »
At about 3am EST 4/8/2011, DalVZ4 suffered a raid degradation that caused the system to become unstable and crash. We are currently investigating the cause of the RAID issues with Softlayer, working very closely with their support staff.
So far, it’s looking like an issue with the RAID controller itself and/or the cabling as the RAID card has stopped detecting all hard drives in the server chassis.
We’ll be updating this blog post as more information becomes available.
As a general reminder, please do not submit support tickets when issues are posted here. Answering unnecessary contact distracts technical staff from remedying issues.