Unfortunately, the account which you are referencing to was disabled for verification purposes when you initially signed up for this account. Because this account was never successfully verified, and it has been 6 months or more since you have placed this order, unfortunately it is no longer eligible for verification or activation.
At this time, we have already reversed the initial charges for this account and they should have already reflected on your account's total available amount. The charges were reversed 48 hours after verification was requested. Since your payment was made through Credit, the funds should have reflected on your total available amount shortly after the refund was issued within our systems.