Due to a recent issue we are forced to push back the launch of the introductory offer in Sydney and Singapore. We estimate that it will take 15 days to resolve the matter.
The opening of a new datacenter in a new geographical zone requires us to deploy a new VAC (anti-DDoS system) infrastructure. VAC works under a simple principal that permits the “vacuuming” of incoming traffic in the event of a DDoS attack.
A couple of cases can occur:
The user is in close proximity of the datacenter, in this case we locally vacuum traffic at the level of the datacenter (for example, in Singapore). Because it is not conceivable to redirect traffic to other the other VACs in Europe or Canada (due to latency).
The user is in another zone (Europe, US...), in this case, traffic is will enter through one of our worldwide Points of Presence then be directed to the closest VAC. The goal is to avoid attacks being carried out on the entire backbone. The combination of these two techniques allows attack mitigation to be spread across the maximum number of VACs and increases security.
However, the second case requires us to use a routing function that is not available in the software version that was deployed on the routers.
We must update all equipment on the entire OVH infrastructure including in Europe and US/CA.
We thank you for the confidence that you place in us and apologize for any inconvenience.